Recent Posts

Birmingham Hotel Water Loss

7/5/2018 (Permalink)

Back in mid June a very popular hotel called us due to water damage from the 16th floor down to the main lobby. A water heater had malfunctioned, and our priority responder went down to assess the damage. The 16th floor to about the 11th had major damage and then from the 10th down to the main lobby there was not as much that needed to be done. Unfortunately the hotel had to move 50+ people to other areas that were not affected. 

Our crews treated all affected areas with antimicrobial and set drying equipment until dry. We removed padding from under carpet, removed the curtains, and wallpaper in the affected rooms and hallways. We also moved contents to dry areas then vacuumed and swept up loose debris.

As of right now this is still an ongoing job that will probably be picked up by our construction department. 

Homeowners

7/5/2018 (Permalink)

Are you a first time homeowner or maybe a homeowner with some luck? What I mean is you have been fortunate enough to never have to use a restoration company like SERVPRO. 

From my experience of working at SERVPRO of Center Point the last two years, I realized how much I didn't know about my home. I am a first time homeowner but I wouldn't know what to do if anything happened! Maybe an appliance starts leaking or water heater bursts, something catches on fire and smokes up the whole house! You honestly never know and can't assume it will never happen to you. 

Make sure you are familiar with where things are like your water cut off, keep a fire extinguisher close by and check your smoke alarms every so often. Also, know who you insurance is with and who your agent is! Give us a call if anything happens - we come out and give you a free estimate! 

Fourth of July in Birmingham

7/3/2018 (Permalink)

HAVE A SAFE FOURTH OF JULY

The safest way to enjoy fireworks is to attend a public fireworks show put on by professionals. Stay at least 500 feet away from the show. Many states outlaw most fireworks. Leave any area immediately where untrained amateurs are using fireworks. If you are setting fireworks off at home, follow these safety steps:

1. Never give fireworks to small children, and never throw or point a firework toward people, animals, vehicles, structures or flammable materials. Always follow the instructions on the packaging.

2. Keep a supply of water close by as a precaution.

3. Make sure the person lighting fireworks always wears eye protection.

4. Light only one firework at a time and never attempt to relight "a dud."

5. Store fireworks in a cool, dry place away from children and pets.

HEAT SAFETY

1. Hot cars can be deadly. Never leave children or pets in your vehicle. The inside temperature of the car can quickly reach 120 degrees. Check on animals frequently to ensure that they are not suffering from the heat. Make sure they have plenty of cool water.

2. Stay hydrated by drinking plenty of fluids. Avoid drinks with caffeine or alcohol.

3. Avoid extreme temperature changes.

4. Wear loose-fitting, lightweight, light-colored clothing. Avoid dark colors because they absorb the sun’s rays.

5. Check on family, friends and neighbors who do not have air conditioning, who spend much of their time alone or who are more likely to be affected by the heat. If someone doesn’t have air conditioning, they should seek relief from the heat during the warmest part of the day in places like schools, libraries, theaters, malls, etc.

PICNIC SAFETY

1. Don’t leave food out in the hot sun. Keep perishable foods in a cooler with plenty of ice or freezer gel packs.

2. Wash your hands before preparing the food.

3. If you are going to cook on a grill, always supervise the grill when in use. Don’t add charcoal starter fluid when coals have already been ignited. Use the long-handled tools especially made for cooking on the grill to keep the chef safe.

4. Never grill indoors. Keep the grill out in the open, away from the house, the deck, tree branches, or anything that could catch fire.

5. Make sure everyone, including the pets, stays away from the grill.

All information is from http://www.redcross.org/

Mold Continuing Education

6/22/2018 (Permalink)

Every month we host a continuing education course here at our facility for insurance agents and adjusters. They are usually between 2 and 4 hours and listed below is what you would learn if you come to the mold course:

The insurance professional will gain a better understanding of how mold affects today’s society. They will also become more aware of the different entities that participate in the mold restoration industry.

The insurance professional will learn about mold, mold growth requirements and the goals of mold remediation followed by professional vendors. They will also be educated on the science of mold and the dangers/health effects of mold exposure.

Insurance professionals will gain a better understanding of the processes professional vendors use to complete mold remediation projects, including the guidelines recommended by leaders in the mold industry.

The insurance professional will learn the procedures that must take place if any mold remediation is to happen. They will also gain an awareness of common issues related to mold property damages, including education on typical remediation cost parameters and the responses to the mold issue.

Managing Mold Part One

6/22/2018 (Permalink)

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, your local SERVPRO of Center Point have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call the Team in Green

The mold cleanup and restoration process begins when you call your local SERVPRO of Center Point. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Mold Mitigation & Remediation Process Part One

6/21/2018 (Permalink)

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of Shelby County has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call Your Local SERVPRO® Franchise Professionals

The mold cleanup and restoration process begins when you call SERVPRO’s Call Center or SERVPRO of Center Point. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water which can be hidden from plain view.

Mold Mitigation & Remediation Process Part Two

6/21/2018 (Permalink)

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Center Point technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents & Belongings

SERVPRO of Center Point can clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. SERVPRO of Center Point understand mold and mold growth and have the training and equipment to remediate mold in your home or business.

Emergency Ready Profile

6/14/2018 (Permalink)

One of our Sales & Marketing Representatives, Huck, made this list of everything we go over when doing an "ERP" at a facility. It might seem like a lot but it's not very time consuming at all for you if you are the business owner! Plus if anything were to happen to your business you have all this information that is easily accessible. 

Facility Name:

Facility Address:

Facility Phone Number:

Facility Directions:

Facility Construction Type:

Business Contacts: 

List two contacts if possible

HR contact

Facility Info:

Year built- 

Year remodeled - 

Energy Program Certified? -

Multi Tenant Building? -

Blueprint location -

Square footage - 

Emergency Contacts:

police - 

fire - 

water - 

hospital - 

gas - 

power - 

sprinkler vendor-

sprinkler vendor phone -

alarm vendor -

alarm vendor phone-

server maintenance/emergency -

Building owner -

Maintenance Director -

Work Authorization

Location Info (Do any of these require a key?)

supplemental generator -

Generator backup power -

power shutoff - 

water shutoff - 

sprinkler shutoff - 

roof hatch - 

stairs - 

elevator -

alarm (security) -

Alarm (Fire) -

server - 

emergency parking -

entry door -

Hurricane Preparedness

6/4/2018 (Permalink)

It may seem early, but hurricane season is currently underway. For the Atlantic, the season begins June 1 and runs through November 30. The Eastern Pacific hurricane season began in mid-May and also ends November 30. Hurricanes can be life-threatening as well as cause serious property threatening hazards such as flooding, storm surge, high winds, and tornadoes. While the primary threat is in coastal areas, many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall. Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home or business. For more information and preparation tips, visit the Ready campaign website at www.ready.gov/hurricanes

WHY SERVPRO?

6/4/2018 (Permalink)

In early October, a pipe broke in the ceiling over the weekend, causing water to flood and damage much of our 5,000 sq. ft. training center. We had a leadership seminar scheduled there in just a few days with clients flying in from as far as Australia. Our property manager called SERVPRO® and I coordinated with the local Franchise to work out the repairs to be done to our offices. The crew chief and his staff were prompt, professional and kept every commitment they made to us. This was essential as our offices are called “The Elite Center” because of the high-end furnishings and decor we have throughout. They listened and understood the importance of our deadlines and were able to get the offices in working order for the upcoming seminar, and then returned to do the “heavy lifting” and complete the work for an even larger seminar that began in three weeks: all was done on time. I have purposely waited to make sure all the repairs they did held up before writing you, and to see if we have any aftercare problems that we’d need addressed, but there weren’t any. They got it right the first time. As you’re aware, the stress one endures going through a catastrophic loss experience can either be elevated or diminished, based on the quality of the people one is working with to rectify the matter. To that end, SERVPRO® excelled. I recommend them to everyone I find that needs their services, and will continue to do so.

-Dave, CA